Privacy Policy

1. Introduction

This Privacy Policy outlines how solenivario and its website solenivario.com handle personal information collected through online forms and communication in Canada. The purpose of this Policy is to provide transparency about data collection and use. The site offers general information about financial planning and documentation processes and does not request or process payment data. By using this website, you acknowledge that any personal information provided will be handled according to this Policy.

2. Information we collect

solenivario.com may collect basic contact details such as your name, email address, and phone number. If you submit a contact form, the message content and related details are stored to manage your inquiry. Technical logs may also be generated automatically to maintain site performance. Sensitive personal data is not requested and is not required to access public pages.

3. How information is collected

Information is collected directly when you complete the contact form or communicate with solenivario by email or phone. Some technical data, such as browser type and session details, may be automatically gathered to ensure smooth website operation. Optional analytics tools may collect anonymous usage data but do not identify visitors personally. No automated profiling or decision-making is performed on solenivario.com.

4. Purpose of data use

Collected data is used solely for communication management and administrative record-keeping. It may also support operational accuracy and compliance with internal documentation standards. Personal information is not used for marketing, advertising, or unrelated purposes. All processing is carried out in accordance with legitimate business and regulatory requirements in Canada.

5. Data storage and security

All information received through solenivario.com is securely stored and accessible only to authorized personnel. Technical and organizational safeguards protect against unauthorized access, disclosure, or misuse. Data is kept for limited durations consistent with administrative needs and securely deleted or anonymized when no longer required.

6. Data sharing

Personal information may be shared with trusted service providers that assist with hosting, maintenance, or communication delivery. These providers are contractually bound to process information only as instructed. solenivario does not sell or share personal data with external parties for marketing. All processing follows the data protection principles described in this Policy.

7. International transfers

Some third-party tools used by solenivario.com may operate outside Canada. In such cases, appropriate contractual and security measures are implemented to safeguard information. Transfers are limited to essential data required for technical or operational functions. Visitors may contact solenivario for general details about these protections.

8. Retention period

Information is stored only as long as necessary to fulfil its intended purpose. Form submissions are retained until inquiries are resolved or archived for internal reference. Technical logs may be stored temporarily for troubleshooting and security purposes. All retention schedules are reviewed periodically to maintain compliance with Canadian data protection standards.

9. Contact information

For privacy-related questions or to request clarification regarding this Policy, please contact solenivario using the details below:

Email: info@solenivario.com
Address: 1701 Woodward Dr, Ottawa, ON K2C 0R4, Canada
Phone: +1 613-656-8600

Enquiries are reviewed during regular Canadian business hours, and responses are provided within a reasonable timeframe.